Overall verdict
Progressive wins 5–4 categories
Progressive leads on more rate factors. Liberty Mutual may still win for specific profiles — see the table below.

Side-by-side comparison

FeatureProgressiveLiberty MutualWinner
Avg annual rate~$1,598/yr~$2,091/yr✓ Progressive
NAIC complaint ratiolower = fewer complaints vs. industry avg0.71 — good2.86 — poor✓ Progressive
Credit: excellentrate change for excellent credit-11%-15%✓ Liberty Mutual
Credit: fair / poorrate change for fair credit+25%+35%✓ Progressive
Young drivers · 18–24surcharge vs 35–54 baseline+4%+20%✓ Progressive
Drivers 55+discount vs 35–54 baseline-4%-6%✓ Liberty Mutual
Homeowner discount-3%-6%✓ Liberty Mutual
Multi-policy discount-4%-5%✓ Liberty Mutual
Lapsed coverage penaltysurcharge for coverage gap+5%+20%✓ Progressive
How to buyOnline + agentOnline + agent
Telematics programSnapshotRightTrack

Who wins by driver profile

Good credit · clean record
Progressive
saves ~$355/yr
Fair / poor credit
Progressive
saves ~$826/yr
Young driver · 18–24
Progressive
saves ~$654/yr
Drivers 55+
Progressive
saves ~$306/yr
Homeowner bundle
Progressive
saves ~$263/yr
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About Progressive

Accepts the widest driver profile range. Minimal age sensitivity makes it the top pick for under-25 drivers. In this comparison, Progressive has the advantage on avg rate, complaints, fair-credit rate. Best for: High-risk drivers, SR-22, and young drivers.

About Liberty Mutual

Highest complaint ratio among major carriers. Broad coverage options but consistently the most expensive major carrier. In this comparison, Liberty Mutual has the advantage on excellent-credit rate, 55+ rate, homeowner discount. Best for: New car replacement coverage.

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