Overall verdict
Travelers wins 8–1 categories
Travelers leads on more rate factors. Liberty Mutual may still win for specific profiles — see the table below.

Side-by-side comparison

FeatureTravelersLiberty MutualWinner
Avg annual rate~$1,649/yr~$2,091/yr✓ Travelers
NAIC complaint ratiolower = fewer complaints vs. industry avg0.72 — good2.86 — poor✓ Travelers
Credit: excellentrate change for excellent credit-10%-15%✓ Liberty Mutual
Credit: fair / poorrate change for fair credit+26%+35%✓ Travelers
Young drivers · 18–24surcharge vs 35–54 baseline+16%+20%✓ Travelers
Drivers 55+discount vs 35–54 baseline-8%-6%✓ Travelers
Homeowner discount-10%-6%✓ Travelers
Multi-policy discount-6%-5%✓ Travelers
Lapsed coverage penaltysurcharge for coverage gap+16%+20%✓ Travelers
How to buyOnline + agentOnline + agent
Telematics programIntelliDrive®RightTrack

Who wins by driver profile

Good credit · clean record
Travelers
saves ~$293/yr
Fair / poor credit
Travelers
saves ~$745/yr
Young driver · 18–24
Travelers
saves ~$411/yr
Drivers 55+
Travelers
saves ~$306/yr
Homeowner bundle
Travelers
saves ~$331/yr
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About Travelers

Strong complaint record and broad availability. Best advantage comes from home+auto bundling. In this comparison, Travelers has the advantage on avg rate, complaints, fair-credit rate. Best for: Homeowners who bundle home and auto.

About Liberty Mutual

Highest complaint ratio among major carriers. Broad coverage options but consistently the most expensive major carrier. In this comparison, Liberty Mutual has the advantage on excellent-credit rate. Best for: New car replacement coverage.

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