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General rates
| Feature | Travelers | Liberty Mutual | Winner |
|---|---|---|---|
| Avg annual rate | ~$1,649/yr | ~$2,091/yr | ✓ Travelers |
| NAIC complaint ratiolower = fewer complaints vs. industry avg | 0.72 — good | 2.86 — poor | ✓ Travelers |
| Credit: excellentrate change for excellent credit | -10% | -15% | ✓ Liberty Mutual |
| Credit: fair / poorrate change for fair credit | +26% | +35% | ✓ Travelers |
| Young drivers · 18–24surcharge vs 35–54 baseline | +16% | +20% | ✓ Travelers |
| Drivers 55+discount vs 35–54 baseline | -8% | -6% | ✓ Travelers |
| Homeowner discount | -10% | -6% | ✓ Travelers |
| Multi-policy discount | -6% | -5% | ✓ Travelers |
| Lapsed coverage penaltysurcharge for coverage gap | +16% | +20% | ✓ Travelers |
| How to buy | Online + agent | Online + agent | — |
| Telematics program | IntelliDrive® | RightTrack | — |
About Travelers
Strong complaint record and broad availability. Best advantage comes from home+auto bundling. In this comparison, Travelers has the advantage on avg rate, complaints, fair-credit rate. Best for: Homeowners who bundle home and auto.
About Liberty Mutual
Highest complaint ratio among major carriers. Broad coverage options but consistently the most expensive major carrier. In this comparison, Liberty Mutual has the advantage on excellent-credit rate. Best for: New car replacement coverage.
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