Overall verdict
Progressive wins 5–4 categories
Progressive leads on more rate factors. Root Insurance may still win for specific profiles — see the table below.

Side-by-side comparison

FeatureProgressiveRoot InsuranceWinner
Avg annual rate~$1,598/yr~$1,462/yr✓ Root Insurance
NAIC complaint ratiolower = fewer complaints vs. industry avg0.71 — good0.68 — excellent✓ Root Insurance
Credit: excellentrate change for excellent credit-11%-2%✓ Progressive
Credit: fair / poorrate change for fair credit+25%+8%✓ Root Insurance
Young drivers · 18–24surcharge vs 35–54 baseline+4%-4%✓ Root Insurance
Drivers 55+discount vs 35–54 baseline-4%+3%✓ Progressive
Homeowner discount-3%No change✓ Progressive
Multi-policy discount-4%-2%✓ Progressive
Lapsed coverage penaltysurcharge for coverage gap+5%+20%✓ Progressive
How to buyOnline + agentOnline / phone only
Telematics programSnapshotRoot App (required)

Who wins by driver profile

Good credit · clean record
Progressive
saves ~$11/yr
Fair / poor credit
Root Insurance
saves ~$418/yr
Young driver · 18–24
Root Insurance
saves ~$104/yr
Drivers 55+
Progressive
saves ~$111/yr
Homeowner bundle
Progressive
saves ~$80/yr
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About Progressive

Accepts the widest driver profile range. Minimal age sensitivity makes it the top pick for under-25 drivers. In this comparison, Progressive has the advantage on excellent-credit rate, 55+ rate, homeowner discount. Best for: High-risk drivers, SR-22, and young drivers.

About Root Insurance

Telematics-only carrier — your rate is based on how you drive, not your age or credit. Available in ~35 states. In this comparison, Root Insurance has the advantage on avg rate, complaints, fair-credit rate. Best for: Safe drivers penalized by traditional pricing.

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